Terms of Service

These Terms of Service ("Terms") govern your engagement with Kovazu ("we", "us", or "our") for technology services including AI consulting, web development, brand strategy, and related services.

By signing a project proposal, exchanging project briefs via email, or making a payment to Kovazu, you agree to be bound by these Terms. If you are acting on behalf of a company, you represent that you have the authority to bind that company to these Terms.

We reserve the right to update these Terms at any time. Continued engagement after changes are posted constitutes acceptance.

Kovazu provides technology services on a project or retainer basis as agreed in a written proposal or statement of work. Each engagement is governed by the specific deliverables, timelines, and pricing set out in the relevant proposal.

We provide AI consulting, web development (Next.js, React, and related technologies), brand identity and art direction, Webflow development, SEO and content strategy, and related advisory services.

We reserve the right to decline any project at our discretion. Acceptance of a project is confirmed only upon receipt of an upfront payment or signed agreement.

Services are provided remotely. We do not have a client-facing office and all work is delivered digitally unless otherwise agreed.

Projects are typically invoiced in USD. We may also invoice in INR for India-based clients. The currency will be specified in the project proposal.

Standard payment terms are 50% upfront before work commences and 50% upon delivery or final milestone. Multi-milestone projects may have a payment schedule defined in the proposal.

Invoices are due within 7 days of issuance unless otherwise agreed. Late payments will accrue interest at the rate of 1.5% per month from the due date, consistent with the Interest Act, 1978.

We reserve the right to pause or suspend work on any project where a payment is overdue by more than 14 days. We are not liable for any delays caused by payment-related work stoppages.

All prices are exclusive of applicable taxes. Indian clients may be subject to GST at the prevailing rate.

Upon receipt of full payment for a project, the client receives full ownership of the final deliverables produced for that engagement, including design files, code, and written content.

Until full payment is received, all work product remains the property of Kovazu.

Kovazu retains ownership of all pre-existing tools, frameworks, methodologies, and proprietary processes used in delivering services. These are licensed to the client for use within the deliverables but are not transferred.

Kovazu reserves the right to display completed work in its portfolio, case studies, and marketing materials unless the client requests otherwise in writing before project commencement. We will always maintain confidentiality of sensitive business information.

Client-provided materials (logos, copy, images, data) remain the property of the client. By providing them, the client confirms they have the right to use and share these materials with us.

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of an engagement.

We will not disclose client business information, technical architecture, unreleased product details, or financial data to third parties without explicit written consent.

We sign mutual non-disclosure agreements (NDAs) on request. A standard NDA can be provided at the commencement of any engagement.

These confidentiality obligations survive the termination of any engagement for a period of 3 years.

Clients are responsible for providing accurate briefs, timely feedback, and necessary assets (content, images, branding materials, access credentials) as required for project delivery.

Delays caused by late client feedback, missing assets, or scope changes are not the responsibility of Kovazu. Timelines will be adjusted accordingly.

Clients are responsible for ensuring they have the legal right to use any third-party content, trademarks, or materials they provide for use in deliverables.

Where projects require access to client systems, APIs, or infrastructure, clients are responsible for providing appropriate access in a timely manner.

Each project proposal will specify the number of revision rounds included. Revisions within the agreed scope are included in the project price.

Requests for changes that materially alter the agreed scope, add new features, or require significant additional work constitute scope changes. Scope changes will be quoted separately before work commences.

We define a revision as feedback that refines or adjusts the existing direction. A revision that changes the fundamental direction of a deliverable may be treated as a scope change.

To the maximum extent permitted by applicable law, Kovazu's total liability for any claim arising from a project or engagement shall not exceed the total amount paid by the client for that specific engagement.

We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

We are not liable for delays or failures caused by factors outside our control, including client delays, third-party service outages, or force majeure events.

Either party may terminate an engagement with 14 days written notice to the other party.

In the event of termination, the client is responsible for payment of all work completed to the date of termination. We will invoice for hours or milestones completed at the agreed rate.

If Kovazu terminates an engagement due to client non-payment or material breach, all unpaid amounts become immediately due.

Upon termination, each party will return or destroy the other's confidential information.

The content on kovazu.com is provided for informational purposes only. We make no warranties about the accuracy, completeness, or fitness for purpose of any content.

You may not copy, reproduce, or republish any content from this website without our written permission.

We reserve the right to modify or discontinue any aspect of our website at any time without notice.

These Terms are governed by the laws of India. Any disputes arising in connection with these Terms or any engagement with Kovazu shall first be attempted to be resolved through good-faith negotiation.

If a dispute cannot be resolved through negotiation within 30 days, it shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

For any questions about these Terms, or to exercise any rights under them, please contact us:

Email: team@kovazu.com

Kovazu, India